Dear Friend of Heritage,
The end of each year is special because it gives us the opportunity to look back on all we have accomplished, yet to also look forward to the new year ahead. As we conduct this annual ritual at Heritage, I would like to take a moment to thank you for your business and to ask you how we can serve you better in 2018. Out of respect for your time, we have created a very simple, one-question survey to capture how you feel about Heritage. I appreciate your feedback and promise that we will use this information to serve you better.