Privacy Notice & Disclosure Policy

Privacy Notice

Privacy Notice: Argent Trust Company (ATC), an Oklahoma State-Chartered Trust Company, and doing business as AmeriTrust Corporation and Heritage Trust Company, is aware that our customers count on us to place the highest importance on the privacy of their personal information and financial dealings with our companies. This information is necessary for us to provide the financial products and exceptional customer service to you. We are providing you with the following information regarding our privacy policy and our commitment to safeguard your personal information.

Confidentiality and Security: We recognize the need for privacy when dealing with personal financial information. We maintain physical, electronic and procedural safeguards that comply with federal standards to store and secure your personal information.

Federal law gives consumers the right to limit some, but not all, sharing.  Federal law also requires us to tell you how we collect, share, and protect your personal information.  Please read this notice carefully to understand what we do.

Information We Collect: The types of personal information we collect and share depend on the product or service you have with us.  This information can include:

  • Social Security Number
  • Account Balances
  • Transaction History
  • Checking and Savings Account Information
  • Wire Transfer Instructions
  • Assets and Investment Experience

We may collect personal information, for example, when you:

  • Open an account
  • Make deposits or withdrawals from your account
  • Provide account information or give us your contact information
  • Direct us to buy or sell securities

When you are no longer a customer, we continue to share your information as described in this notice.

Information We May Share:

All financial institutions need to share customers’ personal information to run their everyday business.  In the section below, we list the reasons financial institutions can share their customers’ nonpublic personal information; the reasons we choose to share; and whether you can limit the sharing.

Information and reasons we may share your nonpublic personal information Do we share your information? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), or to respond to court orders and legal investigations Yes No
For our marketing purposes – to offer our products or services to you. No We don’t share
For joint marketing with other financial companies No We don’t share
For our affiliates’ everyday business purposes – information and your transactions and experiences as needed to properly manage your account(s) Yes No

 

For our affiliates’ everyday business purposes – information about your creditworthiness No We don’t share
Questions? Call your account officer or you may call 1-800-375-4646

Definitions:

Affiliates: Companies related by common ownership or control. They can be financial or nonfinancial companies.

Our affiliates include AmeriTrust Corporation, Argent Retirement Plan Advisors, LLC, Argent Advisors, LLC, Argent Fiduciary Consulting Services, LLC, Argent Insurance Services, LLC, Argent Mineral Management, LLC, Heritage Trust Company, Highland Capital Management, LLC, and Wynden Capital Management, LLC.

 Non-Affiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Argent Trust Company does not share with non-affiliates so they can market to you.

 Joint Marketing: A formal agreement between non-affiliated companies that together market financial or non-financial products or services to you.

Notice To Consumers Who Are Residents Of California:

I. Your Rights:

The California Consumer Privacy Act (“CCPA”) grants California residents (“Consumers”) or another person authorized to act on behalf of the consumer, the right to:
A.  Know what personal information Argent Trust Company, including its subsidiaries and affiliates, has collected about you during the prior twelve months;
B.  Know where Argent Trust Company sells your personal information, and if so, to whom;
C.  Give or withhold consent for Argent Trust Company to sell your personal information;
D.  Request that Argent Trust Company disclose to you:

  1. The categories of personal information collected about you;
  2. The categories of sources from which the personal information is collected;
  3. The purpose for collecting the personal information;
  4. The categories of third parties with whom Argent Trust Company shares personal information; and
  5. The specific pieces of personal information collected about you.

E.  Request that Argent Trust Company delete your personal information, to the extent possible; and
F..Receive non-discriminatory services and product pricing from Argent Trust Company, regardless of whether you exercise your privacy rights under the CCPA.

II. What Information Is Covered?

Personal information is defined under the CCPA to include any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with a particular consumer of household. Examples include social security numbers, account information, transaction histories, and other biometric data.

III.  What Information Is Not Covered?

Much of the personal information Argent Trust Company collects is already regulated by federal and state laws, and therefore is exempt from the CCPA.  For instance, the CCPA does not apply to personal information collected or disclosed in connection with financial products or services that are used primarily for personal, family, or household purposes.  The CCPA also does not apply to personal information that reflects a communication or transaction between Argent Trust Company and another company, partnership, sole proprietorship, non-profit, or government agency, so long as that communication or transaction involves due diligence about Argent Trust Company or other business, or Argent Trust Company is providing or receiving a product or service.  The CCPA also currently does not afford access or deletion rights to you if your information was collected and used by Argent Trust Company in the context of your role as a job applicant, employee, director, officer, medical staff member, or contractor.

IV.  Your Choices

Under the CCPA, a consumer who is a resident of California has the right to request that Argent Trust Company delete any personal information about the consumer which Argent Trust Company has collected from the consumer. Argent Trust Company is not required to comply with a consumer’s request to delete if it is necessary to maintain the consumer’s personal information in order to, for example:

  • Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of the ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer;
  • Enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with Argent Trust Company; or
  • Comply with a legal obligation, such as a regulatory requirement to retain information for a period of time.

Consumers who are residents of California may request that Argent Trust Company disclose to the consumer the specific pieces of personal information that Argent Trust Company has collected about the consumer and may request deletion of their personal information by calling the toll-free number 800-375-4646 or emailing compliance@argenttrust.com.  However, as noted above, there are provisions of the California Consumer Privacy Act of 2018 that permit us to retain your personal information, in which case we may be unable to fulfill your request.

Currently, Argent Trust Company, its subsidiaries and affiliates, do not sell your personal information.  If in the future, Argent Trust Company, its subsidiaries and affiliates, seeks to sell the personal information of California residents, it will provide notice and the opportunity to opt-out.  California residents Argent Trust Company knows to be under the age of sixteen (16) would be opted out of the sale of their personal information.

DISCLOSURES

Third-Party Service Providers: In order to effect, administer, or enforce a transaction requested or authorized by you, the customer, we may share your personal information with third-party service providers. We do not disclose any nonpublic personal information about you to unaffiliated third parties for them to rent, sell, trade, or for their independent use.

Employee Access to Information: All employees must adhere to ATC’s policy on confidentiality. Employee access to customer information is authorized for business purposes only, and the degree of access is based on the sensitivity of the information and the employee’s need to know in order to service the customer’s account or comply with legal requirements.

Inactive Customers and Closed Accounts: Should you ever decide to close your account(s) or become an inactive customer at ATC, we will continue to adhere to the privacy policies and practices as described in this our Privacy Notice.

Internet Privacy: Like most websites, ATC’s website gathers and maintains statistics about the number of visitors. However, visitors to our website are anonymous except where registration is required and cookies are used to improve your online experience. ATC does not rent, sell, trade, or otherwise disclose any personal information collected through our website. Any information you provide is for ATC’s use only.

E-Mail: Please do not provide any account or personal information such as tax identification numbers, account numbers, or account balances within your e-mail correspondence to us. We cannot use e-mail to execute transaction instructions, provide personal account information, or change account registration.

Funds Awaiting Investment or Distribution:  All cash or cash equivalents received for your account are generally invested or swept into a money market fund or other interest-bearing investment during the normal course of business. Distributions are removed from the account and from investment and other interest-bearing accounts on the business day that distributions are processed. Depending on the timing of the collection of funds received and distributed and the availability of those funds, interest or other income may be earned on funds held for investment, sweep or distribution. Such interest or other income may be paid to ATC. The possibility of the receipt of such interest or other income was a factor in determining the total fees charged to your account.

Mutual Fund Fees:  From time-to-time, ATC may invest funds in mutual funds, bank deposits or other investments from which ATC may receive financial benefits. These benefits may include receipt of certain fees (such as 12b-1 fees) or other income for providing services to clients of these investments. These benefits may result from shareholder servicing, administrative, and accounting services, by example. The possibility of the receipt of these financial benefits was a factor in determining the total fees charged to your account.

Affiliated Entities:  From time to time, ATC may invest funds in deposits of Origin Bank and may receive financial benefits in the form of interest or other income from that bank as disclosed above. Origin Bank’s parent, Origin Bancorp, Inc., is a minority (less than 10%) stockholder of ATC’s parent, Argent Financial Group, Inc., and both entities have other mutual contractual relationships. The ownership interests and other relationships may create a conflict of interest. You may write your account officer to request that your account not be invested in Origin Bank deposits.

Please contact your account officer to request current prospectuses or if you have any questions regarding this disclosure.

Class Action Litigation:  ATC employs a third-party vendor for the processing for class actions.  Class Action Settlements will be deposited from each successful claim, less processing fees.

Important Information About Procedures For Opening A New Account With Argent Trust Company

To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means for you:  When you open an account, we will ask you for your name, address, date of birth (in the case of an individual), taxpayer identification number, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying document in order to verify the information that you have provided to us. We are required by law to attempt to match the information provided by you against lists issued by various governmental agencies to confirm that you are not a known or suspected terrorist or in any way affiliated with a known or suspected terrorist group.

If you have any questions about this process, please discuss them with your account officer or our internal anti-money laundering program coordinator. Thank you for your cooperation and understanding with this process.

Pricing

Pricing for securities traded on the exchange is provided by third-party sources.  While sources used for pricing publicly traded securities are considered reliable, the prices displayed on your statement may be based on actual trades, bid/ask information or vendor evaluations.  As such, the prices displayed on your statement may or may not reflect actual trade prices you would receive in the current market.  It is possible prices for certain securities may vary widely at the time of trade execution in comparison to valuation prices displayed for statement purposes.    Securities not traded on an exchange are valued by a variety of sources, which may include issuer-provided or client-provided information.  ATC, including any of its affiliates, does not guarantee the accuracy, reliability, completeness or attainability of any pricing information provided by third party sources.

Objection To Disclosure of Beneficial Ownership

In an effort to permit direct communications between a company which issues securities and the shareholder who votes the securities, the Securities and Exchange Commission (SEC) has adopted a rule, referenced as 14b-1, “Shareholders Communication Act”.

For your protection, the Rule prohibits the requesting company from using your name and address for any purpose other than corporate communications.

ATC is authorized to refuse to disclose the Owner’s name, address, and security position(s) of current and/or future holdings that the Owner(s) may own from time-to-time pursuant to SEC Rule #14b-1.

Please contact your account officer to request current prospectuses or if you have any questions regarding this disclosure.

2019 Annual 1099 Tax Disclosure

Click here to view the 2019 Disclosure